Privacy policy
Last updated
WarrantyChimp is run by Edouard Batlle Jacques. This page says what information WarrantyChimp keeps, why, and what you can ask us to do with it. Questions go to hello@warrantychimp.com.
Information from Jobber
When a shop connects its Jobber account, WarrantyChimp receives, through Jobber's API and only for that shop:
- completed visits: their titles, line items, completion dates and job numbers;
- the property address for each of those jobs;
- files attached to those jobs (such as photos of data plates and invoices), copied so they stay available for the life of a warranty;
- the Jobber account's name and ID.
We use this only to identify equipment, work out warranty dates, keep each unit's service history, and show these to the shop. We don't read or keep Jobber data we don't need for that, such as quotes, payments or customer contact details.
Information you give us
- Equipment details a shop enters or imports: brand, model, serial number, dates and address.
- Email addresses a shop adds to receive reminders.
- Your email, and optionally your shop name, if you request early access.
The free warranty checker uses what you type to show a result. We don't save those answers.
Where it's kept and who else handles it
- Our servers are hosted by DigitalOcean in the United States. Connections are encrypted (HTTPS), and Jobber access keys are encrypted in our database.
- Reminder emails are sent through Resend, which receives the recipient's address and the email's contents in order to deliver it.
- Jobber, because the data comes from your Jobber account under Jobber's own terms.
We don't sell or rent information, use it for advertising, or share it with manufacturers or distributors.
Cookies
The only cookie is the one that keeps a shop signed in to WarrantyChimp. There are no advertising or tracking cookies.
How long we keep it
A shop's records are kept while it uses WarrantyChimp, because warranties run for years and the history is the point. If a shop disconnects WarrantyChimp from Jobber, we stop receiving its data straight away. To have everything deleted, email hello@warrantychimp.com from an address on the account and we'll delete it within 30 days, apart from backups, which are overwritten within a further 14 days. Early-access emails are deleted on request.
Your choices
- Every reminder email has an unsubscribe link.
- You can ask what we hold about you, ask us to correct it, or ask us to delete it, at hello@warrantychimp.com.
Children
WarrantyChimp is a business tool and isn't meant for anyone under 18.
Changes
If this policy changes in a way that matters, we'll update the date above and tell connected shops by email.